Welcome to the University of Maine System Human Resources Operations service and support site.  Human Resources Operations oversees and administers payroll, employee benefits, recruitment operations, and Human Resources reporting. Our staff processes personnel actions to ensure accurate status and recordkeeping for employee records in MaineStreet, the university’s employment record database and payroll processing application system.

HR Operations Service Guide- Contact Information

Direct your inquiries as follows for the best service:

Human Resources Partner 

Contact your HR Partner for inquiries not related to those shown below.

Team MembersContact InformationAreas of Coverage

Director of HR Operations

    • Jason Talbert

  • Escalated issues
  • Process Improvement Ideas
  • Feedback

Payroll Operations Director

    • April Strowbridge

HR Records Management (Payroll)

  • Faculty
    • Ali Bedard
    • Nancy Jackson
  • Salaried
    • Rick Tyler
  • Hourly
    • Lori A. Smith
  • Student
    • Freylis Bileck
    • Lindsay Tibbetts
  • Generalist
    • Michael Cote

Payroll Processing Specialists

    • Jessica Bauer
    • Karen Marrero
    • Kelley Morris



Forms/paperwork Submission (See How to Submit Paperwork, Forms and Spreadsheets for details):

Employee Benefits Center

  • Karla Varnum, Associate Director, Employee Benefits
  • Fred Meserve, Manager of Benefits & Wellness
  • Tammie Perez
  • Ann Remick
  • Zachary Breton
  • Kristin Hurd

Human Resources Information Systems

  • Jacob Foster, Compensation
  • Kelly Zuras
  • Susan Spencer
  • Raise processing: across-the-board pay increases
  • HR Reporting and query questions
  • Board of Trustee Reports - Workforce Profile, Turnover
  • Freedom of Information Act requests
  • Union dues and Union Rosters
  • Affirmative Action reporting
  • IPEDS (HR)
  • HR Security
  • Combined Charitable Appeal (CCAUE)

Recruitment Operations

  • Susan Spencer
  • Email hiretouch@maine.edu
  • HireTouch Setup and Security
  • Technical support - HIreTouch integration
  • Recruitment project implementation
  • Onboarding activity guide
  • Search process training and documentation
  • No labels