Human Resources Operations Knowledge Base

Director of HR Operations

• • April Strowbridge

• Email aprilm@maine.edu
• Tel.: 262-7934 (desk) 356-1094 (mobile)

• Escalated issues
• Process Improvement Ideas
• Feedback

HR Records Management (Payroll)

• Faculty
  • Ali Bedard
  • Nancy Jackson
• Salaried
  • Rick Tyler
  • Carlene Harmon
• Hourly
  • Kelly Zuras
• Student
  • Brenda Foran - Graduate Assistants
  • Freylis Bileck
• Generalist
  • Lori A. Smith

Inquiries:

• Submit your inquiry:  /servicedesk/customer/portal/13

• Book an appointment:  https://umspayroll.youcanbook.me

• Web www.maine.edu/payroll 

• Email payroll@maine.edu
• Tel 581-9104 
  • Option 1: Student inquiries
  • Option 2: Faculty
  • Option 3: Hourly & Salaried
  • Option 4: Employment Verification
  • Option 5: All other inquiries
• Fax 561-3456

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Forms/paperwork Submission (See How to Submit Paperwork, Forms and Spreadsheets for details):

• Payroll forms
• Data Entry
• PeopleSearch updates
• Persons of Interest
• Form W2 reissues
• Emergency Off-Cycle check requests
• Paycheck questions
• General deductions
• Tax withholding
• Moving/Relocation Expense Reimbursements
• Time & Labor Security and dynamic groups
• Retro Distributions, Suspense Account Reconciliations, Encumbrances
• New hire email notifications
• Raise processing: across-the-board increases

Employee Benefits Center

• Karla Varnum, Associate Director, Employee Benefits
• Fred Meserve, Manager of Benefits & Wellness
• Tammie Perez
• Ann Remick
• Zachary Breton
• Kristin Hurd

• Web www.maine.edu/benefits and https://mycampus.maine.edu/group/mycampus/benefits
• Email benefits@maine.edu
• Tel 973-3373
• Fax 561-3454

• Medical, dental and vision insurance benefits
• Life and accidental death and dismemberment insurance
• Long-term and short-term disability insurances
• Paid Leave
• Retirement contributions
• Planning for Retirement and Information for Retirees
• Medical leaves of absences, Family Medical Leave, FMLA
• Premium payroll deductions and billing
• Affordable Care Act (ACA) Form 1095-C
• Life Events such as marriage/divorce, birth or adoption, death of family member
• Annual Open Enrollment

Payroll Specialists

• Jessica Bauer
• Karen Marrero
• Kelley Morris

• Email swspayroll@maine.edu
• Tel 973-3320

• Payroll processing including printing and mailing checks

• Garnishment and levy question
• Paycheck replacements, lost, stolen
• Direct deposit rejections
• Overpayments
• Non-residents, Foreign National Information Form, Form 8233
• Time Entry & Approval, managing exceptions
• Production of Year End forms such as Form W-2 and Form 1042-S for non-residents
• IRS, Maine and other state, local and municipality tax reporting

Human Resources Information Systems

• Jacob Foster
• Susan Spencer

• Email hris@maine.edu
• Tel 581-5853

• HR Reporting and query questions
• Board of Trustee Reports - Workforce Profile, Turnover
• Freedom of Information Act requests
• Union dues and Union Rosters
• Affirmative Action reporting
• IPEDS (HR)
• HR Security
• Combined Charitable Appeal (CCAUE)

Recruitment Operations

• Susan Spencer

• Email hiretouch@maine.edu

• HireTouch Setup and Security
• Technical support - HIreTouch integration
• Recruitment project implementation
• Onboarding activity guide
• Search process training and documentation