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Welcome to the Employee Benefits Center!

OTC Covid Testing Update

The Federal Government's website for Americans to order at-home rapid Covid-19 testing kits is currently active. Every home in the U.S. is eligible to order 4 free at-home COVID-19 tests. The tests are completely free. Orders will usually ship in 7-12 days.

The website to order your free kits is as follows:

In addition, the Federal Government issued a public notice requiring commercial health plans to cover up to 8 (eight) over-the-counter (OTC) COVID-19 tests per month per covered individual for diagnostic purposes starting January 15, 2022. This requirement will continue through the Coronavirus public health emergency period, which we anticipate will be extended to January 11, 2023.

For answers to frequently asked questions concerning COVID-19 over-the-counter tests, please review the linked Cigna flyer below.

If you have additional questions or concerns that are not addressed in the linked flyer, please contact Cigna directly either by telephone (1-800-244-6224) or by visiting

For more information, please see Cigna's Over-the-Counter COVID-10 Testing Coverage Update Flyer

MeetingRegistration InformationLearning Objectives and Resources
Benefit Orientations Meeting - Every Monday, from 11:15 AM - 12:15 PM (Excluding Holidays, where the meeting will be moved to the next business day)Register for our Monday webinars by clicking here

Learn all about the different benefits you are eligible for, such as medical, dental, vision, retirement and the tuition waiver benefits!
Cigna's EAP Wellness WebinarsRegister and view live and recorded EAP webinars here.Cigna offers webinars over mental health, budgeting, finance, and management!
TIAA Financial Advice WebinarsTo register and view TIAA's upcoming webinars, click here.

Topics include Planning for College, Managing Income and Debt, Social Security Basics, Staying on Track, Quarterly Economic and Market Updates, and the Power of Saving.

Trestle Tree Wellness WebinarsView upcoming TrestleTree webinars on our wellness site.TrestleTree offers a wide variety of topics, including mental health, stress management, exercise and more!

UMS Operational Service Values :  



The Employee Benefits Center (EBC) of the University of Maine System provides its stakeholders – UMS employees, their families, and university human resource offices – with superior customer service, information and enrollment support to ensure that employees obtain the highest value from their benefit programs. The EBC provides services to all employees of the University of Maine System by promptly, accurately and efficiently meeting the benefits needs of employees and their families in a consistent and cost-effective manner.



UNDERSTAND the question or concern

Provide ACCURATE information

Be PROMPT in response

Feedback- How are we doing?


∞ We will maintain the highest levels of compliance, confidentiality and information security.

∞ We will work collaboratively with campus staff and/or vendors as appropriate, to satisfactorily resolve employee benefits issues in accordance with applicable regulations, contracts and policies.

∞ We will practice active and empathetic listening.

∞ We will be knowledgeable and will provide accurate, timely and easy-to-understand information.

Employee benefit packages include a wide range of benefits, including but not limited to:

Looking for one of our vendors?

Cigna (Medical)1-800-244-6224
Northeast Delta Dental (Dental)1-800-832-5700
Amplifon (Hearing aids)1-888-857-0907
EBPA (FSA Accounts)1-888-678-3457
The Standard (Life, disability and AD&D)1-800-378-4668
Farmers (Home & Auto Insurance)1-855-498-3697
Nationwide (Pet Insurance)1-877-738-7874
TIAA (Retirement Accounts)1-800-842-2776
Trestle Tree (Health Coachings)
Unum (Supplemental Insurance)1-877-702-3604

Meet the team!

Karla Varnum - Manager of the Employee Benefits CenterPhone: 207/973-3373
Fax: 207/561-3454
Fred Meserve - Employee Benefits and Wellness Manager

Phone: 207/973-3373
Fax: 207/561-3454

Ann Remick - Benefits Specialist

Phone: 207/973-3373
Fax: 207/561-3454

Tammie Perez - Benefits Specialist

Phone: 207/973-3373
Fax: 207/561-3454

Kristin Hurd - Operations SpecialistPhone: 207/973-3373
Fax: 207/561-3454
Zachary Breton - Operations SpecialistPhone: 207/973-3373
Fax: 207/561-3454
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