see also Technology Support Home
This page will be perpetually expanded and updated. If you can't find what you are looking for, or think something needs to be here, contact the IT Training Coordinator at ittraining@maine.edu
Topics (in alphabetical order):
Accessibility
| Accessibility Checker see Microsoft Office 2016 | Website Accessibility | |
| Accessibility Standards | Why Accessibility? |
Adobe Acrobat X User Guide
Adobe Acrobat XI User Guide
Adobe CONNECT (see Connect) **Note: this app will be discontinued as of Dec 2018
Moving Adobe Connect recordings to Kaltura
Atomic Learning (aka Hoonuit) **Jan 2018** This is now a part of UMS Academy, and is accessed from the Launchpad of the portal (mycampus.maine.edu) 
Blackboard Getting Started with Blackboard
Blackboard Organizations
| Request a Blackboard Organization | How to Access a Blackboard Organization | Enroll Users |
| Start a discussion thread (Forum) | Deposit documents in your Organization | Send email from within your Organization |
Box.com Box Help
Cache – how to clear (Chrome, Internet Explorer, Firefox, Safari)
Camtasia
| Camtasia Studio 8.5 Help | Record, Edit, Share | Transitions & Annotations |
| Produce & Share | Animations & Effects | Editing Audio |
| Camtasia 2018, 9 for Windows, 3 for Mac TUTORIALS |
Concur Get Started with Concur Introduction to Concur for Staff
Confluence
CONNECT (Adobe) (aka meet.maine.edu) **Note: this app will be discontinued as of Dec 2018
| Moving Adobe Connect recordings to Kaltura | Get a Connect Host account | Getting Started with Adobe CONNECT |
Ergonomics
| 25 Tips for Perfecting Your E-mail Etiquette |
| Sending BulkMail (email) |
| Notes on Administrative Bulk Email |
FirstClass Migration
Google: "New" Gmail Tips June 2018
Gmail Training Videos
| Shared Email folders (aka Google Groups) | https://meet.maine.edu/p3ldqrzktk0/ |
| Google Calendars | https://meet.maine.edu/p9u46cu83m4/ |
| Changing my email forwarding | https://meet.maine.edu/p9mbfp27d0j/ |
| GoogleEDU Overview | https://meet.maine.edu/p6gj6bybpw1/ |
| Starting with Google+ | https://meet.maine.edu/p1fec5sf8fw/ |
| Google Hangouts | https://meet.maine.edu/p2lxnee8ig5/ |
| Google Document Sharing | https://meet.maine.edu/p5r0dz6haw8/ |
HipChat
Hoonuit (aka Atomic Learning) **Jan 2018** This is now a part of UMS Academy, and is accessed from the Launchpad of the portal (mycampus.maine.edu)
ImageNow (also known as Perceptive Content)
Information Security ISO Portal Employee Protect of Data APL
IP Phones
IP Phones at UM (models 8945 and 8961)
Kaltura Getting Started Student Guide to Using Kaltura on Blackboard
Listserv:
IT Lunch&Learn 2018 Sessions Schedule and Descriptions Google Calendar Link
MaineStreet: visit their Webinar Channel
| Customizing MaineStreet | |
| Excel Downloads workarounds | |
| Queries (CS, FIN, HR) | |
| Campus Solutions | Campus Solutions |
| Entering Grades | |
| Activity Guides | |
| Related Content | |
| Peoplesoft Printing | |
| WorkCenters | |
| Concur | Introduction to Concur for Staff |
| Financials | Financials |
| MarketPlace | MarketPlace |
| Essentials for Shoppers | |
| Introduction to MaineStreet MarketPlace | |
| Tips & Tricks in MarketPlace |
Microsoft Office 2016:
(print) What's new? (video) Why You Should Upgrade to Office 2016
Add Accessibility Checker to the Quick Access ToolBar
Add Accessibility Checker to the Ribbon
Microsoft Office 2013: Word, Excel, PowerPoint, Access, MailMerge, Table Tricks & Tips, Integrating Office Files
| LearnIT Projects | WordA | https://meet.maine.edu/p83q925lz9f/ |
| WordB | https://meet.maine.edu/p2q6s4h4vzm/ | |
| WordC | https://meet.maine.edu/p806n4jt7rk/ | |
| SnipITs | MSWord: Table Tricks & Tips | https://meet.maine.edu/p81lop9x5th/ |
| MS MailMerge & Google MailMerge | https://meet.maine.edu/p75p79t0wua/ | |
| LearnIT Projects | ExcelA | https://meet.maine.edu/p2ncoz1xngt/ |
| ExcelB | https://meet.maine.edu/p1xtwmq5xr5/ | |
| ExcelC | https://meet.maine.edu/p5p8l0ecw25/ | |
| LearnIT Project | Integrating Office | https://meet.maine.edu/p5h32ygy5n4/ |
| LearnIT Projects | PowerPointA | https://meet.maine.edu/p9ce4ntdrrf/ |
| PowerPointB | https://meet.maine.edu/p1vckvkqvii/ |
Microsoft Office 365: Getting Started
Perceptive Content (see Image Now)
PowerPoint in ZOOM – see ZOOM
Printers Canon
Security: https://mycampus.maine.edu/group/mycampus/iso-training-and-services
Service Catalog UMS IT Services
Tempest: Connecting to UMS Wireless Network (Tempest)
UMS Academy **Jan 2018** This is now a part of UMS Academy, and is accessed from the Launchpad of the portal (mycampus.maine.edu)
USM VoiceMail https://usm.maine.edu/telc/voice-mail
WebCMS User Documentation
Wifi: see Tempest
Windows 7: Windows 7 Desktop Overview Windows 7 Start Menu Overview Windows 7 Taskbar Overview
Windows 10: Differences between Win 7 and Win 10 for the New User
| Find my file storage | Start Menu features | Find Printers and Devices | Set up a screen saver |
| Change my wallpaper | Change my display settings | Uninstall a program | Install printers |
| Input a copier code | Change my power options | Connect to a projector | Software Center (install apps) |
Windows Presentation Mode Presentation Mode
UTSC: University Tech Support Center Home Page
ZOOM:
Sample https://maine.box.com/s/pdp8467a0hnvkpagcc5as58zyhq73jho