IT Training Resources

see also Technology Support Home

This page will be perpetually expanded and updated. If you can't find what you are looking for, or think something needs to be here, contact the IT Training Coordinator at ittraining@maine.edu

Topics (in alphabetical order):

Adobe Acrobat X User Guide

Adobe Acrobat XI User Guide

Blackboard Getting Started with Blackboard

Blackboard Organizations

Request a Blackboard Organization	How to Access a Blackboard Organization	Enroll Users
Start a discussion thread (Forum)	Deposit documents in your Organization	Send email from within your Organization

Box.com Getting Started

Camtasia Camtasia Studio 8.5 Help

Concur Get Started with Concur

Confluence

CONNECT (Adobe) (aka meet.maine.edu)

Get a Connect Host account

Getting Started with Adobe CONNECT

Ergonomics

USM: VDT Training

UMS: Basic Safety Training

Email Etiquette 25 Tips for Perfecting Your E-mail Etiquette

FirstClass Migration

Migrating Contacts	Migrating FirstClass Calendar	Migrating Email
Migrating Files (documents)	FirstClass Conferences to Google Groups	Forwarding your FirstClass Email to a different account

Google:

Contacts	Calendar	Gmail
Consolidating/updating Contacts	Set up calendar delegation	Where do I access my maine.edu Gmail?
Deleting Contacts	Perform a Busy Search	Searches in Gmail
Create a Contact Group	Add a meeting to your calendar	Keyboard Shortcuts for Gmail
Remove individuals from a Contact Group	Archiving messages in Gmail	Change my Email Forwarding
Add or Delete Contacts	Canned Responses (templates)	Create a vacation rule
	Create and Share a new calendar	A dd or Save Attachments
	Invite people to a meeting	Add an additional email account/Send mail FROM other account
Organizing your Mailbox	Google Groups	Add a signature
Decide whether to Delete or Archive in GMail	Share content with multiple people using one address (Google Group)	Block email from a known address
Create a filter for incoming mail	Using Google Groups	How to Set Gmail as Your Browser's Default Email Client for Mailto Links
Filter your forwarded email	Google Group or Listserv?	Macintosh - Make Gmail the default mail app in Safari, Chrome, and Firefox
Using Labels to organize your email
Delegate access to your email or an AUX ACCOUNT
Other	Hangouts	Google Communities
Adding Gmail to your Android device	Keyboard Shortcuts for Hangouts (Windows or Mac)	C reating a Google Community
Google Drive		Google Classroom
Using Google Forms		Getting Started
8 Ways to Find Almost Anything in Google Drive		Google Sites
Tips for Sharing Files and Folders		Getting Started

Gmail Training Videos

Shared Email folders (aka Google Groups)	https://meet.maine.edu/p3ldqrzktk0/
Google Calendars	https://meet.maine.edu/p9u46cu83m4/
Changing my email forwarding	https://meet.maine.edu/p9mbfp27d0j/
GoogleEDU Overview	https://meet.maine.edu/p6gj6bybpw1/
Starting with Google+	https://meet.maine.edu/p1fec5sf8fw/
Google Hangouts	https://meet.maine.edu/p2lxnee8ig5/
Google Document Sharing	https://meet.maine.edu/p5r0dz6haw8/

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HipChat

HipChat Settings

HipChat Tips and Tricks

ImageNow

Upgrade to 7.1

Client Download

IP Phones

IP Phone Tutorials (videos)	IP Phone Documentation (printable)
IP Phone 6945 Basic Features	Not Sure Which Phone You Have? Click Here!
IP Phone 8961 Basic Features	6945 & 8961 VoiceMail Brochure
CISCO IP Phone Agent Desktop	IP Phone 6945 Basics
How to Place a Call	IP Phone 6945 Calls, VoiceMail, Password
How to Answer an Incoming Call	6945 Quick Reference Guide
How to Put a Call on Hold	8961 Quick Reference Guide
How to Forward Calls	IP Phone 8961 Call, VoiceMail, Password
How to Transfer a Call	Model 6945 CheatSheet
How to Conference a Call	Model 8961 CheatSheet
Setting Up VoiceMail
Accessing VoiceMail

IP Phones at UM (models 8945 and 8961)

Kaltura Coming 2017 Getting Started

Listserv:

Requesting a new list (LISTSERV) via LISTS.MAINE.EDU

Joining (subscribing to) a List

Google Group or Listserv?

MaineStreet:

Peoplesoft Printing	Excel Downloads workarounds	Customizing MaineStreet
Getting Started	Financials	Queries (CS, FIN, HR)
Campus Solutions	MarketPlace	Entering Grades

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Microsoft Office 2016:

(print) What's new? (video) Why You Should Upgrade to Office 2016

Microsoft Office 2013: Word, Excel, PowerPoint, Access, MailMerge, Table Tricks & Tips, Integrating Office Files

LearnIT Projects	WordA	https://meet.maine.edu/p83q925lz9f/
	WordB	https://meet.maine.edu/p2q6s4h4vzm/
	WordC	https://meet.maine.edu/p806n4jt7rk/
SnipITs	MSWord: Table Tricks & Tips	https://meet.maine.edu/p81lop9x5th/
	MS MailMerge & Google MailMerge	https://meet.maine.edu/p75p79t0wua/
LearnIT Projects	ExcelA	https://meet.maine.edu/p2ncoz1xngt/
	ExcelB	https://meet.maine.edu/p1xtwmq5xr5/
	ExcelC	https://meet.maine.edu/p5p8l0ecw25/
LearnIT Project	Integrating Office	https://meet.maine.edu/p5h32ygy5n4/
LearnIT Projects	PowerPointA	https://meet.maine.edu/p9ce4ntdrrf/
	PowerPointB	https://meet.maine.edu/p1vckvkqvii/

Microsoft Office 2013 Overview (Panopto)

Microsoft Office Word 2013 (Panopto)

Panopto: Getting Started

Printers Canon

Security: https://mycampus.maine.edu/group/mycampus/iso-training-and-services

WebCMS User Documentation

Windows7: Windows 7 Desktop Overview Windows 7 Start Menu Overview Windows 7 Taskbar Overview

Windows10:

Windows Presentation Mode Presentation Mode

UTSC: University Tech Support Center Home Page

Contact ittraining@maine.edu

Child pages

IT Training Resources

Contact ittraining@maine.edu