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see also Technology Support Home

This page will be perpetually expanded and updated.  If you can't find what you are looking for, or think something needs to be here, contact the IT Training Coordinator at

Topics (in alphabetical order):

Adobe Acrobat X  User Guide

Adobe Acrobat XI  User Guide

Adobe CONNECT (see Connect)

Atomic Learning (aka Hoonuit)   **NEW 7/10/2017**  use this location with your MaineStreet credentials to login to Hoonuit (formerly known as Atomic Learning)

Blackboard    Getting Started with Blackboard      

Blackboard Organizations  


Concur  Get Started with Concur         Introduction to Concur for Staff


CONNECT (Adobe)  (aka



  FirstClass Migration





Consolidating/updating ContactsSet up calendar delegationWhere do I access my Gmail?
Deleting ContactsPerform a Busy SearchSearches in Gmail
Create a Contact GroupAdd a meeting to your calendarKeyboard Shortcuts for Gmail
Remove individuals from a Contact GroupArchiving messages in GmailChange my Email Forwarding
Add or Delete ContactsInvite people to a meeting  Create a vacation rule

Create and Share a new calendarAdd or Save Attachments

Add a video call to a meetingAdd an additional email account/Send mail FROM other account

10/2017 GSuite's NEW Calendar InterfaceCanned Responses (templates)
Organizing your MailboxGoogle GroupsAdd a signature
Decide whether to Delete or Archive in GMailShare content with multiple people using one address (Google Group)Block email from a known address
Create a filter for incoming mailUsing Google GroupsHow to Set Gmail as Your Browser's Default Email Client for Mailto Links
Filter your forwarded email Google Group or Listserv?Macintosh - Make Gmail the default mail app in Safari, Chrome, and Firefox
Using Labels to organize your email

Delegate access to your email or an AUX ACCOUNT

OtherHangoutsGoogle Communities
Adding Gmail to your Android deviceKeyboard Shortcuts for Hangouts (Windows or Mac)Creating a Google Community
Google DriveStart a hangoutGoogle Classroom
Using Google FormsSchedule a meeting with a HangoutGetting Started
8 Ways to Find Almost Anything in Google Drive
Google Sites
Tips for Sharing Files and Folders
Getting Started
Google Drive FileStream

Gmail Training Videos

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Hoonuit (aka Atomic Learning)   **NEW 7/10/2017**  use this location with your MaineStreet credentials to login to Hoonuit (formerly known as Atomic Learning)


IP Phones 

IP Phones at UM (models 8945 and 8961)

Kaltura  Getting Started       Student Guide to Using Kaltura on Blackboard


MaineStreet: visit their Webinar Channel

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Microsoft Office 2016: 

(print) What's new?        (video) Why You Should Upgrade to Office 2016

Microsoft Office 2013:  Word, Excel, PowerPoint, Access, MailMerge, Table Tricks & Tips, Integrating Office Files

Microsoft Office 365: Getting Started

Panopto:  Getting Started 

Printers Canon


Service Catalog  UMS IT Services

Tempest:  Connecting to UMS Wireless Network

USM VoiceMail

WebCMS User Documentation

Wifi:  see Tempest

Windows7:  Windows 7 Desktop Overview   Windows 7 Start Menu Overview   Windows 7 Taskbar Overview


Windows Presentation Mode Presentation Mode

UTSC:  University Tech Support Center Home Page

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