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ImageNow Client Installation - Upgrade ImageNow 7.1.5 Client Installation - Upgrade

Download the client installation file at the following link:

https://drive.google.com/open?id=0B7vCcStCLM4idHd6d2JKQjVKR2c

  • You may be prompted to log into the download site with your UMS credentials
  • Make sure to save the client installer to an easily accessible location
  • The installer file can be deleted once the upgrade/installation is complete

Launch the client installer:

  • For Windows Vista, 7, 8, and 10: Right-click on the file downloaded in the previous step and select "Run"
    If an Open File - Security Warning window appears, click on Run

Select your installation language and click OK:

Say Yes if prompted with a User Account Control Prompt

Click Yes on the upgrade notice:                                            

On the Welcome page:

● Click on Next

On the License Agreement page:

  • Scroll the agreement to the bottom
  • Click on "I accept the terms of the license agreement"
  • Click on Next

On the Custom Setup page:

  • Make sure that all components are set to be installed using the dropdown options
  • No "red Xs" should be showing to the left of any of the components, including Business Insight Integration 
  • Click on Next

On the Perceptive Enterprise Deployment Server page:

  • Leave the Deployment Server URL blank
  • Click on Next

On the ImageNow Shortcuts page:

  • Select where you would want to have ImageNow shortcuts installed
  • Click on Next

On the Ready to Install page:

  • Click on Install
  • The installation process will then start and may take a few minutes
  • Say Yes if prompted with a User Account Control Prompt 

You may be prompted with the following:

● Click OK                               

On the Completed page:

● Click on Finish

Double-click on the ImageNow icon and launch the 7.1.5 version of the client.

The sign-in screen should look similar to one pictured below.

 

Fill in your UMS credentials and attempt to log in as you normally would:

If you see the new Perceptive Content toolbar pictured below, welcome to

ImageNow 7.1, you are all set.  If not, or if you receive an error message, please contact ImageNow Support.

 

(Note: The buttons you see on the toolbar vary based on security and will most likely not match what is listed above.)

Backing Up and Transferring Device and Capture Profiles

Capture and Device profiles are used by ImageNow to store the settings used in scanning or printing documents into the system. The Device profile stores information about the scanner on scanning workstations. The Capture profile stores settings related to the destination Drawer, Queue, etc. for captured documents, including settings related to the ImageNow Printer. Listed below is the key information needed to successfully back up or transfer profiles.

Note: When replacing a workstation with a scanner attached, the CaptureNow license must also be transferred from one machine to another. This process can only be done by ITS ImageNow Support. Please contact support here before decommissioning a scanning workstation.

Device Profile:

  • The device profile file is named indevice.xml
  • This file only needs to be copied or backed up for scanning workstations
  • The file is stored in the Windows user profile files, meaning that workstations with multiple users logging in under their own user accounts will need to have this file copied to each user profile
  • File paths (Note that the AppData folder is a hidden folder):
    • Windows 7,8 and 10: C:\Users\<username>\AppData\Roaming\ImageNow
  • To backup the file, copy it from the path listed above into a secure storage location
  • To restore/transfer the file, backup the file first, and then copy it from the secure storage location back to the path listed above

Capture Profile

  • The scan profile file is named inscan.xml
  • This file should be copied or backed up for any workstation that scans into ImageNow or uses the ImageNow Printer to print documents into ImageNow
  • The file is stored in the Windows user profile files, meaning that workstations with multiple users logging in under their own user accounts will need to have this file copied to each user profile
  • File paths (Note that the AppData folder is a hidden folder):
    • Windows 7, 8, and 10: C:\Users\<username>\AppData\Roaming\ImageNow
  • To backup the file, copy it from the path listed above into a secure storage location
  • To restore/transfer the file, backup the file first, and then copy it from the secure storage location back to the path listed above



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