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What is a Google Group?

With Google Groups, you can create online and email-based groups. There's a lot you can do with Google Groups:

  • Engage in discussions about a specific subject.
  • Create a question and answer customer support group for a product, such as a piece of software your company has written.
  • Organize meetings, conferences, or social events among members of a group.
  • Find people with similar hobbies, interests, or backgrounds.
  • Read group posts through email, the online interface, or both.


Self-Creating a Google Group
You can create a Google Group from your own account!  
Go to Groups from the Apps grid in the upper right corner of your email

  Select Create Group  


Give Group a name and description, choose Group type from the pull-down list, and set Basic permissions as desired. Then click CREATE at the top (this saves your settings.)

Under General Information, select topic types and posting options. Click Save at the top.

Select "Members" on the left to add members to your group.  You can add a welcome message if you desire.  (Members will receive an email about their group membership.) You can copy and paste a list of addresses to add as members, then click ADD.  Note that the default is that all members will receive all email that is sent to the group.  Adjust this setting if desired. (Members will also be able to adjust this for themselves.)

Look through the list below for "Completing the setup" to adjust any other settings.  
You can also "Customize your Gmail account" to receive and send group messages. (see below)

IF you must have a Group that is hosted by (the name will not include "-group" in the name):
Requesting a Google Group

To request a Google Group that is hosted by, you can call UTSC (1-800-696-4357) and request to be ticketed.  If you aren't sure, you can contact Carol Sobczak to discuss your needs ( ).  You will need to provide the following information:
1) Name and email of person who will initially manage the Group
2) Name of department, and brief description of how it will be used
3) Requested name for Group, utilizing the following naming convention:  campus.department (or descriptor)

When all of the necessary information has been gathered, a request is submitted to EAST for creation of Group.  When it is ready, manager will be notified by email with instructions for completing the setup.

Completing the Setup

Some of those instructions:

From your mailbox, got to Google Apps (the little grid), and select Groups.  Click on My Groups, and find *name of group* in the list.  It should say "Manage" in little letters under the name.  Click on that  and you will see where to add members to your group.  This will get you started -- watch for more info soon on using this or send me your questions.
After adding members, there are a number of other settings that need to be updated for your group to be completely utilized.  Here is a list of some basic changes you need to make:
Go to Google Groups, select your group, and click on the 'gear' to get to Settings (or click on the little "Manage".)
Permissions>Posting Permissions> Post>Public (there are also other settings on this page that you can change to All members or Managers) SAVE (top of page)
Settings>Email Options>Subject prefix>(follow the directions) SAVE
Information>General Information>Topic types> Discussion and questions SAVE
Information>General Information>Default topic type>Questions SAVE
Information>Directory>Group Directory> check the box for List this group in the directory SAVE
Now send a test message to your group to see what it looks like!

Customize your Gmail interface

You can also customize your gmail interface to send as the group and receive group messages.
Go to your Gmail Settings.  Select Accounts and Import, Send mail as: Add another email address you own.
You will be asked to enter the email address.  Also change the Name so that it displays the name or description of the group (see Example)
When composing a message from the group, using the pull-down menu at the end of the From: line, select the name of the Group.