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You Name It ⧫ We Can Help ⧫ We Are Your Helpdesk


Contact Us

Telephone: 800.696.4357

Portal:  Self Help Trouble Ticket Entry 


Phone Support Hours

Monday - Thursday 7am - 9pm

Friday 7am - 7pm

Saturday 10am - 7pm

Sunday 10am - 9pm

Support Services also set holiday and break hours

and may close offices during inclement weather.

Walk-In Support Hours
 UMA Katz Library, Augusta

Monday – Friday: 8AM – 5PM

 UMA Nottage Library, Bangor

 Monday – Friday: 8AM – 4:30PM

 UMF Mantor Library, 1st Floor, Farmington

Monday – Thursday: 8AM – 7PM

Friday: 8AM – 4:30PM

Sunday: 3PM – 9PM

 UMFK Acadian Archives Building, IT Office, 2nd Floor, Fort Kent

Monday – Friday: 7AM – 5PM

 UMFK Blake Library, Fort Kent

Monday - Friday: 8AM - 4:30PM

 UMM Torrey Hall, 1st Floor, Room 108, Machias

Monday – Friday: 8AM – 5PM

 UM Shibles Hall, Room 17, Orono

Monday – Friday: 7:30AM – 6PM

 UMPI Center for Innovative Learning, Main Floor, Presque Isle

Monday – Thursday: 8AM – 10PM

Friday: 8AM – 4:30PM

Sunday: 2PM – 10PM

 USM Glickman Library, 3rd Floor, Portland

Monday – Thursday: 8AM – 10PM

Friday: 8AM – 8PM

Saturday: 10AM – 8PM

Sunday: 10AM – 10PM

 USM Lewiston-Auburn College, Lewiston

 Monday - Friday: 8AM – 4:30PM

 USM ResNet, 2 Upton Hall, Gorham

  Monday - Friday: 8AM – 4:30PM

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