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  • 8961 Features (Calls, Voicemail, Password)
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Buttons and Features
1.Phone Screen
2.Session Buttons
3.Softkey Buttons
4.Back Button
5.Release Button
6.Navigation Pad and Select Button
7.Conference Button
8.Hold Button
9.Transfer Button
10.Keypad
11.Speakerphone Button
12.Mute Button
13.Headset Button
14.Volume Button
15.Messages Button
16.Applications Button
17.Contacts Button
18.Phone Display
19.Programmable feature Buttons
20.Handset with light strip

Several Ways to Place a Call
Select any one of the following:

•Lift the handset and dial a number;
•If you have a headset, press the headset button    and dial;
•Press the New Call softkey (speakerphone will automatically activate) and dial
•Press the speakerphone button   and dial
•Make a call on-hook by dialing a number when the phone is still on the hook and do one of the following:
•Lift the handset after dialing or
•Press a line button after dialing,
•Press the Call softkey after dialing,
•Press the headset button    after dialing or
•Press the speakerphone button    after dialing
•Redial the last number by pressing the Redial softkey

New Call

•New call indicators
–A flashing red light on your handset
–A flashing amber line button
–An animated icon   and caller ID

Answer a Call

•To answer call, do one of the following:
–lift handset
–Press flashing amber line button
–Press Answer softkey
–Pressunlitheadset or speakerphone button

Answer with Multiple Lines

•If talking on the phone when a new call comes in on a different line, press the flashing amber line button to answer the second call and put the first call on hold automatically.

Mute

•Press the Mute button. The button glows to indicate that Mute is on.
•Press Mute again to turn Mute off.

 Putting a Call on Hold

•While on a call, Press the Hold button
–The hold icon appears and the line button flashes green.
•To resume a callfromhold, press the flashing green line button or the Resume softkey. 

Transferring Calls

•Press the transfer button
•Dial the extension
•For a Blind Transfer:
–After dialing the extension, press the transfer button again to transfer the call immediately without waiting for the party to answer
•For a Consult Transfer
–From an active call, press the transfer button
–Dial the extension
–Wait for the transfer recipient to answer, you may announce you are transferring a call, then
–Press the transfer button again to complete the transfer

Transfer Directly to Voicemail

•Send the person on the line directly to the transfer recipient’s voicemail 
–From an active call, press the transfer button
–Press the Asterisk (star) key before the extension number
–Press the transfer button  again to complete the transfer

Forwarding Calls

•Press the Fwd All softkey. You will hear two beeps
•Enter the number to which you want to forward all calls
•Cancel by pressing Fwd All  Off

Conference Calls

•From a connected call, press the conference button
•Dial a number
•Wait for the call to connect
•Press the conference button
•Repeat to add additional participants
•Max of 4 people can be on a conference call

Setting Up Voicemail

•Press
•Enter the default password: 1111
•Set up and personalize your voice message service by following the instructions:
–Record your name
–Record your message (pause and press # when you stop talking)
–Pick a new password (4 digits in length)
•Do not hang up until the recording says you have finished setup and stops talking 

Accessing Voicemail

•Press      button from your office phone
–You will be asked to enter your password
–Follow the prompts
•Call your voicemail from home by dialing:
–Augusta personnel – 621-3200
–Bangor personnel – 262-7788
•When the attendant answers, immediately press the # key
•When prompted for your ID, type your 4-digit extension
•Type in your password
•Follow the prompts

Settings

Volume
Volume bar located to left of keypad
•To adjust the handset, headset, or speakerphone volume, press the Volume bar when the phone is in use
•To adjust the ringer volume, press the Volume bar up or down
•To silence the phone when ringing, press the Volume bar down one time (pressing multiple times lowers the ringer volume)

Ringtone
•Press the Applications button
•Select Preferences. (Use the Navigation bar and round Select button to scroll and select.)
•Select Ringtone
•If necessary, select a line
•Scroll through the list of ringtones and press Play to hear a sample
•Press Set and Apply to save a selection

Screen Contrast
•Press the Applications button
•Select Preferences. (Use the Navigation bar and round Select button to scroll and select.)
•Select Contrast
•Press the Navigation bar up or down
•Press the Save softkey  

 
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