This page will be updated regularly with new presentations and recordings of sessions that you might have missed.

Do you have a topic you would like to see here?  Do you have a skill to share that would be helpful to others in IT?  Contact Carol Sobczak to get on the schedule! or

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# of Participants

Date (all sessions Wed 12-12:50)Meeting URL

Recording URL

Shared Documents
New Gmail InterfaceExplore some of the new features of the new Gmail interface.Carol SobczakSept 26

Kaltura: getting startedThe simple side of creating a video and uploading it to media space...a very beginner's versionCarol SobczakOct 3
Break weeks – Sorry!(Carol's at a conference, with no one to host...)
Oct 10, 17

Cyber Security Month!Join the ISO team for a discussion on security tools with a good chance for a Q&A.  The ISO team will discuss items like two-factor authentication and tips when using LastPass.  Bring your questions about CyberSecurity in IT, ,and any suggestions for security related tools you think would be valuable for US:IT to use.
Ben GroomsOct 24
Exploring Microsoft TeamsTake a look at this relatively new product from Microsoft and see what you think...Carol SobczakOct 31
JIRA Kanban: Visualize Your JIRA WorkflowNeed to streamline your workflow? Collaborate on your processes? Maybe JIRA Kanban can work for your team. Join me on an exploration of how to organize your JIRA tickets, and prioritize and simplify your workflow.Corina LarsenNov 7

What is PaperCut and who uses it?
Queue architecture
Printer broken - how do you disable a queue?
Troubleshooting Printing - info available in PaperCut 
What PaperCut issues should be elevated to EUT?

Jen WatsonNov 14
Break week – Thanksgiving

Nov 21

Mac OSsoftware updates, NoMAD, Adobe distribution, etcEric PomelowNov 28
Tips for Effective MeetingsAre you inundated with meetings? Join this conversation on ways to streamline your meetings.Carol SobczakDec 5
Windows Updates and the App Catalog

How are Windows Updates handled in USM AD vs UAD? 
Business Hours, Maintenance Windows and forced updates?
Is a computer up to date and Update troubleshooting; Updating non Windows software and Software Center

Jen WatsonDec 12
CABS: Team OverviewA review of the Campus Academic and Business Solutions department, including a rundown of the roles on the team, the applications we support, and the other services we provide.John BrownDec 19
Break weeks – Happy Hoiidays!

Dec 26, Jan 2

Working with JIRA Service Desk: Workflow changes
Eva McLaughlinJan 16
Accessible Word & PDF DocumentsCreating Word documents that are Accessible to persons with disabilitiesMike CyrJan 23
Development and Feedback on the US:IT Unplanned Outage Communication Matrix

The US:IT Unplanned Outage Taskforce will present more information about the development of the Unplanned Outage Communication Matrix developed in 2018. Members of the Taskforce will be answering questions and seeking feeback during the session on how services have been identified for communication during an outage. 

Emma GelsingerFeb 6
iOS: Buying apps for iPadsA guide to purchasing VPP credit through the marketplace and buying apps in Apple's Volume Purchase Program Portal.  We will explore how admins can buy credit for departments and use the credit to buy apps.  These apps will then be deployed through our mdm solution, JAMF.Eric Pomelow

Feb 13

Feb 20
Web Technologies Team OverviewAn overview of the services that the Web Technology team provides - myCampus, WordPress, Drupal, and more - including who our customers are and how we support their work.Tom O'DonnellFeb 27
MyCampus In-depthEverything you ever wanted to know about myCampus (and possibly more): what it is, how it works, who does what, how it started, and where it’s going. We’ll also discuss common myCampus questions and how they can be resolved.Tom O'DonnellMar 6

Mar 13

Mar 20

Mar 27

Apr 3

Apr 10

Apr 17

Apr 24

May 1

May 8

May 15

May 22

Summer Break

Summit 2019

June 14

ImageNow/WebNow client Overview


Switch management

Suggested topics:

Past Topics:

Using Box and Box Drive

Using Google Drive File Stream

JIRA Tips & Tricks

Tips for Effective Meetings

Data & Analytics

Confluence: Searching



Data Handling Requirements

UMS Academy/Hoonuit

Confluence: Advanced Techniques


IT Procurement


Active Directory: what does this mean for me?

Windows 10: What's different?

Campus Card & Cellular

Service Catalog: What, Why & How

JIRA Service Desk

Version Control: it's not just for large teams and programmers


Classrooms for the Future

Feedback: Why Is It So Hard?

Work-Study Supervision

PMO: Project Mgmt Overview

Mac Management: Deploying devices using JAMF

Google Suite Tips&Tricks

BOX Drive vs Google File Stream

Winter 2018 Series


# of Participants

Date (all sessions 12-12:50)Meeting URL

Recording URL

Shared Documents
Tips for Effective MeetingsAre you inundated with meetings? Join this conversation on ways to streamline your meetingsCarol Sobczak & Karen Walsh (18)Jan 3 for Effective Meetings


Agenda Template (download and edit as needed)

Data Handling Requirements

The Information Security Office will talk about requirements associated with various data types.  A brief discussion of the strategies used to assess data risk and how we apply the appropriate controls for systems which contain various data elements.  The requirements of most common compliance programs will be identified.  ISO staff will be available to answer your questions.  

John Forker (20)Jan 10 Handling


Employee Protection of Data APL

IT Procurement

or "How to avoid a call from Mike Cyr"
Learn the ins and outs of the procurement process.

Mike Cyr (8)Jan 24 ProcurementSlides
Service Catalog: What, Why & How

How is the service catalog useful to IT staff and our customers?
Help improve the quality of data in the service catalog

Kim Tran (24)Jan 31 CatalogSlides
LEANLearn how LEAN can simplify your workKim-Marie Jenkins (11)Feb 6 IntroSlides
Classrooms for the Future

Discuss the Classrooms for the Future project and the processes involved around major classroom renovations at the campuses including assessment, funding, planning and execution.  Get a status update of the project and information about the projects that will be occurring this summer.

Angela Cook (13)Feb 14 for the FutureSlides
PMO: Project Mgmt Overview

This session is the first in a series of project management-related lunch & learn sessions. In this session, the PMO team will share a high-level overview of project management including how projects are defined and reviewed, the teams that support them, and the project management framework designed to scale the review and management of projects based on their degree of complexity and risk.

PMO Team (14)Feb 21 Mgmt Overview


PMO Charter doc

Putting Confluence to Work for Your TeamAre you new to Confluence, or are you already using Confluence but want to know how to make it work better for you and your team? Join us at lunch time, and learn some handy tips and tricks as well as a comprehensive overview of the Confluence platform..

Corina Larsen (23)

Feb 28 Confluence to Work for Your Team

no slides

Confluence Resources

Google Suite Tips&Tricks IThere are lots of hidden gems in Google Suite that can help you organize, find information, and save you time. Come join in this rapid-fire demo and contribute your tips too!Carol Sobczak (23)Mar 7 Suite Tips&Tricks I


Google Suite Tips&Tricks IIMore hidden gems... continuation of Tips&Tricks I...Carol Sobczak (1-- snow day)Mar 14

**This live session will be rescheduled for a future date.**

Google Suite Tips&Tricks II


PMO: Project Initiation Overview

The Project Initiation phase is the first phase of project’s life cycle and is when the idea for a project is explored and elaborated on and its feasibility is examined. This session will provide an overview of the Initiation phase and the processes that support it.

Robin Sherman (10)Mar 21 Initiation OverviewSlides
PMO Links
PMO: Planning Phase OverviewProject Management experts say that as much as 30% of project time and effort should be spent planning.  While this may seem like a large percentage, we all recognize that a well planned project is more likely to be successful.  During this Lunch & Learn, we will explore some tools and strategies that can be used to help plan projects, large or small.Angel Allen (10)Mar 28 Phase Overview


PMO: Project Executing & Controlling Phase Overview

Your Project Plan is complete and the team is ready to begin putting it into action. The Executing and Controlling project phase is where the work gets completed and the project's performance is measured. Explore the various activities involved in this project phase, including resource, risk and change management, as well as acceptance of deliverables. 

Heidi McDonald (11)Apr 4 Executing & Controlling Phase OverviewSlides
BOX Drive vs Google File StreamLearn about the subtle differences between these two and how to start using them.Carol Sobczak (15)Apr 11 Drive vs Gooogle File Streamno slides
UMS Academy/HoonuitLearn how to get started with this e-learning solution availble to all staff, faculty, and students.Carol Sobczak/Jennifer Smith (4)Apr 25 Academy/Hoonuitno slides
Mac Management: Deploying devices using JAMFExplore new methods behind deploying macs and ipads to the system without needing to image.  A look at Apple school manager and DEP, JAMF prestages, and standard configuration policies.Eric Pomelow (11)May 2 Managementno slides
Data & AnalyticsIn this session, we'll share the DARTS team's plans for leveraging a new Business Intelligence tool to replace Discoverer & the Data Warehouse, as well as a future vision for predictive analytics.

Rachel Groenhout & David Demers (17)

May 9 & AnalyticsSlides
PMO: Project Close Phase OverviewAre you ready to close out a project? Have you considered conducting an AAR to assess what processes went well and what could be improved upon? Learn about the processes involved to close a project, how to complete a Project Closeout Report, recognize team performance, and close out the project records. Karen Walsh (8)May 23 Close Phase OverviewSlides
SCCMWhat is SCCM? How are we using it? What can you use it for? This session will provide an overview of SCCM, some examples of common tasks and guidance on where in Confluence to look for information on how to perform them.Jen Watson (18)June 6
JIRA Service Desk

Jira Service Desk: A Day in the Life of Support Services
This session will focus on members of the IT Support Services staff and how their daily life may be different with JSD than RT.

Eva McLaughlin (45)June 20 Service Deskno Slides
Feedback: Why Is It So Hard?We want to learn & grow but we need to feel accepted & respected as we are.  How can me make the best of feedback no matter where it comes from or how it's delivered?  This presentation and discussion will touch on recent science on how people respond to feedback and what we can do to use feedback for our own best benefit.Mike Cyr (3)

Tues, June 26
Globalviewer EnterpriseThis session will give an introductory training of Extron’s Global View Enterprise.  GVE allows for easy management of AV devices across the campuses. It gives the ability to track and analyze device usage as well as allow for maintenance and support notifications.  The session will cover the basics of how the UMS GVE is setup and gives some training on how to use it.   Angela Cook, Ryan Gagnon EnterpriseSlides